DISABLED residents feel 'trapped' in their homes through fear of falling in the dark. 

Social care provider Accent has apologised for electrical issues in communal areas at Fenman Close in Barrow which have been going on for two months.

Accent Homes confirmed that three lights in the communal area have outstanding repairs and said it was due to carry out the repairs on Monday.

Accent was made aware of the light issue nearly two months ago at the end of September. A repair job was done but the lights failed again in the middle of October. 

Tracey Croasdell, a resident of Fenman Close, said: "We get ignored, left to fall it's a joke. It's too dark to leave the area to go to the corner shop. I've had five residents today asking to help them get this atrocious situation dealt with before anyone else gets seriously hurt.

"It's frightening for the residents - it's pitch black and they can't get out. Some residents are frightened for their safety. I've got residents coming to me in tears and no-one should feel like a prisoner in your own home."

An Accent spokesperson said: "We are aware that the three lights in the communal area at Fenman Close currently have outstanding repairs. We appreciate this is a concern for residents and we are working with the contractors to ensure this is resolved as quickly as possible. Accent apologises for the electrical issues at Fenman Close, and would like to reassure customers that our team are seeking a solution as soon as possible.

"This repair is booked in and will be carried out by Monday 27th November.

"Accent was made aware of the necessary repairs at the end of September 2023. Our contractors did carry out repairs to the lights at this time however the lights failed again mid-October and there were further works raised. The contractor has confirmed that all necessary repairs will be carried out and completed by 27 November 2023.

"We are working directly with our residents and contractor to ensure that these lights are back in service as soon as possible and will continue to keep our residents updated. Our Housing Partner is visiting affected customers and will ensure customers are supported and heard."