Stroke survivors in England have praised the care at University Hospitals of Morecambe Bay NHS Foundation Trust (UHMBT).

Based on the maiden Patient Reported Experience Measures Survey (PREMs), patients expressed satisfaction with their care and treatment.

Organised by the Stroke Association and NHS England, the survey garnered responses from 56 patients and six carers at UHMBT from May 16 to September 16, 2022.

Patients reviewed acute services at Furness General Hospital (FGH) and the Royal Lancaster Infirmary (RLI), plus community-based services offered by UHMBT's Integrated Community Stroke Service.

Several of the Trust's scores for acute care exceeded the national average.

While the national average for patients being treated with dignity was 91 per cent, UHMBT scored 95 per cent.

72 per cent of patients nationally were informed of available support after treatment, compared to 85 per cent of patients at UHMBT.

Similarly, 71 per cent of patients nationally knew who to contact post-discharge, while at UHMBT, this statistic rose to 88 per cent.

Responses for community-based care also demonstrated impressive results.

The national average for respectful and dignified treatment in community care was 91 per cent, but UHMBT registered 93 per cent.

Yvonne Hastings, Clinical Service Manager for the Integrated Community Stroke Team and Service Manager for Speech and Language Therapy at UHMBT, said: “The survey was a great opportunity for stroke survivors to have their say, tell us what works well and what can be done better. We are taking a whole-team approach and are working through all of the areas of improvement in the survey.

“One of the initiatives we’re currently trialling in our therapy teams is supporting patients to have a personalised ‘Stroke Passport’ for which will include information on how people like to be communicated with, if they use an iPad, who is caring for them, how the stroke has affected them, their contacts details and such like."

Jane McNicholas, Chief Medical Officer for UHMBT, said: “It is gratifying to see that our Trust has scored higher than the national average in many key areas such as patients being treated with respect and dignity and receiving the information they need during their recovery. "