HIGH FIVES FOR CARING COMPANY
A Kendal-based home care company, which is rated Outstanding by the CQC and client reviews on homecare.co.uk of 9.9 is celebrating a successful five years in business and expansion of its team.
Home Instead South Lakes was launched in early 2018 by husband and wife team Will and Judy Clay, whose passion for looking after older people was inspired by the journey to seek care for Will’s mother.
Will experienced how difficult it was to find quality care. Rushed visits were the norm with different stressed carers focussing on completing set tasks rather than his mum’s very real need for companionship.
The company provides care for people throughout South Lakes. They provide personalised, relationship led care ranging from companionship visits to home help and personal care and to specialist dementia and Parkinsons care.
Judy said: “I am so happy to be celebrating our 5th birthday. I used to see how difficult it was for families to juggle their day to day roles while caring for an elderly relative and family members receiving inadequate care.
"Together, Will and I knew our mission was to provide the type of care we would want for our own loved ones – nothing less and help people enjoy their later years in their own homes as much as they can.”
Rachel, one of their Care Professionals who has been with them almost since the start said: “Home Instead has changed my life. It has given me back a purpose. My clients and their families become like my family.
"I’ve made some of the best friends and with all the fantastic training I’ve received my skills, knowledge and confidence delivering care for my clients has increased massively!
"I receive the best support I’ve ever had from the office team and I have been given amazing opportunities to progress. It's honestly been the most wonderful experience that I hope will continue for a long time to come”
Five years on, Home Instead South Lakes now employs a team of 64 care professionals and supports over 55 individuals across the local region.
Last year the company provided 60,000 hours of care and in 2022 won the prestigious Great British Franchisee Awards and their Care Professionals have won top awards including Carer of the Year at the National care awards and Best Newcomer at the British care Awards.
Home Instead recruit people from a whole range of backgrounds, but one thing they have in common is that they have a genuine desire to make a difference.
With the best training run by a Registered Nurse, ongoing career opportunities and fantastic office support they are able to provide OUTSTANDING care.
They are also very proud to be involved in lots of community projects including their annual Christmas gift giving scheme, Easter Egg giving campaign and Companionship Cafes they run with Morrisons and other projects like their Garden Rescue’s!
The company are planning lots of treats and celebrations for all their Care Professionals and clients.
To find out more about Home Instead South Lakes, please call 01539 267220 or visit; https://www.homeinstead.co.uk/south-lakes/
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