Monday, 22 March 2010

Got a problem?

Action Desk logo Do you have a consumer problem?
Maybe we can help.
Get in touch with the Action Desk.

Action desk

Rise in under-25s seeking help over debts

THE number of people seeking debt-related help has risen steeply over the last year.

Last updated 22 March 2010
Published by http://www.nwemail.co.uk

Suitcase opened during flight

A TEENAGER who flew to Spain to visit his grandparents for Christmas was horrified when hediscovered his suitcase had been opened during the flight.

Last updated 22 March 2010
Published by http://www.nwemail.co.uk

Still waiting to hear from roof company

ANOTHER customer of a roofing company that has featured in Action Desk has come forward.

Last updated 22 March 2010
Published by http://www.nwemail.co.uk

Beware of rogue traders

ACTION Desk columnist and Consumer Directliaison officer Gail Savage is warning homeowners to be wary of opportunist rogue traders offering to carry out quick repairs.

Last updated 8 March 2010
Published by http://www.nwemail.co.uk

Family’s heating costs double

A WOMAN was horrified to discover her bills had almost doubled after the council switched her from coal to electricity.

Last updated 8 March 2010
Published by http://www.nwemail.co.uk

Check out our local sites for...
Askam Broughton Coniston Dalton Grange Kirkby Millom Ulverston Windermere

Council tenant hits out at building firm

A COUNCIL tenant has hit out at a building firm that carried out a refurbishment on his home.

Last updated 8 March 2010
Published by http://www.nwemail.co.uk

Case outlines dangers of cold-call roof repairs

COLD-CALLING builders and roofers spark regular complaints to Action Desk.

Last updated 1 March 2010
Published by http://www.nwemail.co.uk

Advice on dealing with doorstep traders

CONSUMER Direct’s liaison officer, Gail Savage, offers the following advice about cold-calling.

Last updated 1 March 2010
Published by http://www.nwemail.co.uk

Warning to watch out for conmen

CONSUMER Direct has issued a warning about conmen as part of scams awareness month.

Last updated 15 February 2010
Published by http://www.nwemail.co.uk

Customer is left with cold feeling after fridge failure

A PENSIONER has been without a fridge for six months after her fridge-freezer broke just weeks after she bought it.

Last updated 15 February 2010
Published by http://www.nwemail.co.uk

Bride finally gets to see her wedding video

By Amy Fenton A NEW bride has received video footage of her big day after asking Action Desk for help.

Last updated 15 February 2010
Published by http://www.nwemail.co.uk

Beware of Cold snap rogues

HOMEOWNERS have been warned to be on their guard as the cold weather continues.

Last updated 8 February 2010
Published by http://www.nwemail.co.uk

Mystery campaigner wants loo fixed

THE Action Desk has received a number of letters asking for help with regards to the toilets in Barrow Library.

Last updated 8 February 2010
Published by http://www.nwemail.co.uk

Toppling sign blamed for car paint damage

THE Action Desk has stepped in to help a woman who claims a roadworks sign damaged her husband’s new car.

Last updated 8 February 2010
Published by http://www.nwemail.co.uk

Report leads to roof company investigation

A ROOFING company reported to Action Desk is being investigated by Trading Standards.

Last updated 1 February 2010
Published by http://www.nwemail.co.uk

Cars top consumer complaints

By Robert JohnsonSECOND hand cars bought from independent dealers topped the list of complaints recorded by advice service Consumer Direct for the fourth year running.

Last updated 1 February 2010
Published by http://www.nwemail.co.uk

Know your rights if you are sales shopping

AS many people rush out to take advantage of the January sales, Consumer Direct is advising shoppers that they have exactly the same statutory rights when they buy sale goods as they do for full price items.

Last updated 25 January 2010
Published by http://www.nwemail.co.uk

Consumer takes Parcelforce to task

A CONSUMER has won a fight against a postal service after a 48-hour delivery took 19 days to arrive.

Last updated 25 January 2010
Published by http://www.nwemail.co.uk

Les disappointed by scheme’s poor show

A DISABLED man feared he had lost £150 when he was refused a refund from a government help scheme.

Last updated 25 January 2010
Published by http://www.nwemail.co.uk

Make sure pounds you lose aren’t sterling

ARE you looking to get rid of a few pounds after the festive period?

Last updated 18 January 2010
Published by http://www.nwemail.co.uk

Page

More Action Desk

Email alerts

Have your say

Slideshows

Vote

Should Furness Academy's new buildings be built at two sites or use the one site?

Two sites

One site

Show Result

Vote

Do you want to see A595 road improvements or a new bridge across the Duddon?

A595 improvements

New Duddon bridge

Both

Neither

Show Result

E-editions

Click on the titles below to view our latest supplements in e-edition format

Hindpool buzz

Love Barrow 2020

Learning March 2010

Energy Coast February 2010

Love Food and Drink

Love the Lakes

Quick links

Visit our websites for...